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"De-escalation Strategies for Persons with Mental Illness or Behavioral Disorders in Crisis"

When: Wednesday September 13th, 2017
Time: 0800 to 1700  
Sign in: 0730
Tuition: $40 per person, lunch is included. (coffee and donuts for breakfast)
Where: Bloomington Fire Station #1  10 West 95th Street Bloomington, MN 55420


Hosted by: The Minneapolis Police Department Chaplain Corp and

the Minnesota Emergency Services Chaplain Association

Public safety personnel routinely provide the first line of crisis response for situa-tions involving persons with mental illnesses or behavior disorders. These calls for service constitute between seven and ten percent of all police contacts and pose operational challenges for public safety personnel. Recently, military veter-ans experiencing stress-related disorders while reintegrating to civilian life have been included in these populations.

If first responders can recognize various types of mental illness and behavioral disorders along with any underlying conditions or addictions, they can be better equipped to protect themselves and those involved. When it is possible to diffuse situations without the use of physical force, all parties benefit.

The purpose of this course is to support all persons in crisis by training public safety professionals to use adaptable crisis intervention techniques to help man-age the unique needs of a person in a mental health crisis.

Training Content

  • Identify and discuss common mental illnesses and behavior disorders that may present underlying causes leading to a crisis situation.
  • Recognize factors that contribute to a stress-related conditions that create the potential for crisis: 

 -Challenges resulting from military training and combat experience                                                                                                                                                   -Effects of severe and repeated trauma                                                                                                                                                     -Post-Traumatic Stress (PTS) and Traumatic Brain Injury (TBI) Identify strategies to assess and effectively manage the outcomes of emotionally disturbed persons in crisis

  • Learn Communication skills that form a basis for de-escalation techniques
  • Learn Alternative Dispute Resolution tactics to prevent escalation of incidents
  • Learn de-escalation tactics to mitigate conditions that prolong a crisis state
  • Utilize case studies and videos to demonstrate successful de-escalation strategies
  • Identify Minnesota resources for persons in crisis and their families

If you have any questions you can also contact Dave Olmstead at 612-269-7891 or email at

Location: Bloomington Fire Station 1


Downloadable flyer here FLYER LINK

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